Terms and Conditions

Introduction Terms and Conditions

We are honored to serve you at Zarafa Trading Est., Commercial Registration No. 1010460085, and below are the terms and conditions governing your use of this website.
Your use of the Website signifies your acceptance of these Terms and Conditions.

 

Business activity : 
Zarafa provides pet supplies in the Kingdom of Saudi Arabia.

Property rights :

All copyrights, intellectual property and trademarks on the website are reserved to Zarafa.
It is not permitted to copy, publish or transfer any materials from the Zarafa Store without prior written permission, and it is permissible to download and use the contents of the site for personal use only.

 

Orders and shipping :
The customer has the right to cancel the order before shipping for any reason whatsoever, and this can be done by contacting customer service.
Zarafa has the right to cancel the order for any reason, provided that the customer is notified of that in writing via the mobile number registered on the site or by e-mail.

 

Technical errors and electronic problems :
Errors may occur in several areas such as: technical errors, errors in pricing, acceptance of orders or availability of products before or after completing the order, where Zarafa has the right to cancel the order and inform the customer about the problem via the mobile number registered on the site or e-mail.

 

Confidentiality of your personal data :
We are committed at all times to the privacy and confidentiality of all personal data, and this information will not be disclosed unless it is required by law, or when we believe in good faith that such action will be required or desirable to comply with the law , or to defend and protect property rights of this site or its beneficiaries. 

 

Amendments to the Terms and Conditions :
We reserve the right to change the terms and conditions at any time and without prior notice, and the use of the site indicates acceptance of the terms and conditions.